Uniware Systems

IT Facility Management Services -
Resident Engineers

Strategic focus, increased productivity, agile IT service delivery along with cost-savings – What else your business needs?

IT Facility Management Services​

Uniware Systems takes care of your complete IT infrastructure Management Support & Maintenance with our IT Facility Management services in chennai . Resident Engineers from Uniware systems focus on the most strategic areas of your business while we ensure your entire IT Service Delivery is of utmost efficiency and triggers productivity.

Network Infrastructure​

Uniware Systems offer Network infrastructure-based services such as architecture planning, network design, network audit and any ongoing support provided for specific areas such as TCP/IP setup, Storage Area Networks (SAN), VPN (Virtual Private Networks), LAN/WAN & Media Integrations. Similarly, we also provide services for network administration & troubleshooting for network devices such as gateways, firewalls, and routers​

Server Management & Support ​

Uniware Systems’ chennai based Server Management and Support services are provided by our technical experts who will monitor, update, take back-ups, provide software patches in a 365/24/7 support basis. We have been servicing wide range of industries with specific server management services like Server Administration, Linux Server Management and Total Server Solutions.​

Desktop System Support​

Uniware System cater functional and technical end-user support for configuring, installing, maintaining, and monitoring of the network, desktops, windows, installation of software, backing up data, protecting IT infrastructure. Our Desktop system support services also involve installation and configuration of printers, fax and copier machines. We offer Level 1 (L1), Level 2 (L2), and Level 3 (L3) support for Desktop Management.​

Managed Security Support ​

Uniware Systems Security support services ensure periodic audits, detecting performance issues, application of timely patches and setting-up monitoring systems to keep a tab on vulnerabilities and our readiness to counter-attack any intrusive threats. We maintain & troubleshoot UTM/Firewall related issues.​

Backup and Disaster Recovery

Leave aside exhaustive measures and troubles of business continuity to Uniware Systems as we take care of your Data Backup and Disaster Recovery. Our storage experts are experienced in Disk-Storage, Disk-Backup Systems and Tape Drives and Blades. We maintain disaster recovery site, cloud backup data & troubleshoot backup software.

IT Service Desk Management

Uniware System engineers and developers provide help for IT infrastructure via services that enable management and creation of remote and onsite help desk-based infrastructures. We associate you with single contact point to avoid any confusion with regards to technical problems, requests, services, and similar IT inquiries.

Listen to our Happy Customers

Best Cloud Infrastructure service in Chennai! I had plenty of experience with so many service providers in Chennai but uniware systems provide us the highest level of flexibility and management control over IT resources and bringing all the required tools for our Business Module .

Sofia Chennai

Good experience with Uniware Systems, result oriented approach and perfectly fulfilled our business requirements. Thanks Uniware Systems!

Ajay Kochi

Uniware Systems is a true technology partner, and they consistently put their customers’ needs and requirements first. Our business mandates highly secure, scalable, and high performing infrastructure in multiple data center locations with 24/7 technical support. Uniware Systems has exceeded our expectations in their technical support and technology services.

Karan Chennai

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    Why Uniware Systems?

    Why IT Facility Management Services?

    IT Facility Management Services (IT FMS) is a highly strategic decision for any business. It offers significant operational and productivity results at a fraction of cost. Uniware Systems with over 26 Years of Experience in Facility Management caters to Client’s IT Facility Management requirements in a highly customizable manner.

    50%
    Improvement in IT Service Delivery

    46%

    Reduced IT incidents per month

    32%

    Cost Savings in IT Operations Management
    People
    Process
    Technology

    Benefits of our IT Facility Management Services

    Resident Engineer Services

    Uniware Systems provide IT facility management services (IT FMS) through Resident Engineers in Chennai to meet business continuity needs of customers. Certified and trained service engineers are deployed as resident engineers at customer’s office locations following your operations and processes. Focus on the most strategic areas of your business while we ensure your entire IT Service Delivery is of utmost efficiency and triggers productivity.

    • IT Infrastructure Consulting
    • IT Services Management
    • IT Data Security Services
    • On-site / Resident Engineer Support
    • Facility Management Services
    • Data Centre Management
    • IT Network Management
    • Server, Backup & DR Management
    • IT FMS Support
    • IT Maintenance Service Engineer
    • IT Facility Management Support 
    • IT Manpower support
    • IT Help Desk Services
    • Desktop Support Management
    • Application Software Support
    • Server Management Services
    • Vendor Management
    • Software Patch Management
    • Remote Monitoring Services
    • Complete IT Outsourcing
    • FMS Services
    • IT Facility Management
    • Manpower Outsourcing companies
    • Remote Infrastructure Management

    Our Process

    Network Infrastructure

    In line with your specific business and technology goals, lets understand the scope of IT Facility management Services.

    Deploy Service Engineer

    Based on the Scope, our resident IT Facility Management Service Engineer will be deployed at your office.

    Service Execution

    As per the agreed SLAs for IT service Delivery, our Resident Engineer will execute his daily, weekly and monthly duties

    Monitor & Improvise

    Continuous documentation of monitoring and tracking against deliverables allow us to improvise IT Service Delivery

    Our Industry Expertise in IT Facility Management Services

    Uniware System have experience in managing the entire IT Infrastructure Management of multiple industries. We are familiar of the multiple audits and compliance requirements of industries. Our technicians are highly familiar of GDPR and other data privacy aspects. 

    Manufacturing
    Technology
    Pharma
    FMCG / Retail
    Hospitals
    Institutions
    Hospitality
    Non-Profits

    Resources

    Discover perspectives from industry experts around digital transformation, trends, innovation, operations – all to help you determine your best path forward.

    Ready to start the conversation?

    We’re experts on your side, doing what it takes to get the job done right —
    from the first consultation to your daily operations.

    Frequently Asked Questions (FAQs)

    Our resident engineers themselves are certified and experienced to handle all technical work and challenges. They are also ably backed by Uniware Systems team of multi-domain experts

    We can start as early as 2 weeks to depute a resident engineer, post completing the contract.

    Yes, we are suitably placed to arrange substitute engineers as per our terms in the contract.

    Our charges slightly vary based on the specific requirements and contract terms. Please inquire with us by sharing your contact details. We will share details.

    Absolutely! But, please give us a minimum of 1 week time to revise the contract and get started.