Top SaaS Applications for Automating your Business Functions

There are multiple advantages like reduced capex, minimal administration, flexible engagement models and anytime exit. Businesses are taking advantage of SaaS Business Applications to automate their workflows, improve collaboration among teams or store files and many other use cases. When implemented and utilized right, SaaS business applications can help in boosting sales and profits.

  1. Team Collaboration 

Team collaboration is vital for any business, especially in the days of remote working. SaaS Business Applications give a better overview and understanding of what your team members are doing. It is crucial for boosting productivity by enabling teams to work more efficiently. SaaS apps uncover the strengths and weaknesses of your business which can enable you to progress and make improvements.  

  • Microsoft Office 365 – The Microsoft Office 365 suite is a hosted, online version of the traditional installed version of Microsoft Office software. This online service is subscription-based and includes Office, Exchange Online, SharePoint Online, Lync Online and Microsoft Office Web Apps.
  • Google Workspace – Google Workspace is everything you need to get anything done, now in one place. Google Workspace includes all of the productivity apps you know and love—Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and many more.
  • Websites and Customer Engagement

Building a functional website is almost inevitable. But maintaining websites that are coded If you want to avoid the complexity of manual coding then there are some powerful SaaS tools for website building that enable you to easily create websites & form building. Cloud-based website building SaaS tools allow you to edit websites from any location with ease.

  • – is a hosted software-as-a-service (SaaS) platform that lets you build a website using WordPress building blocks. hosted version of the open source software, WordPress. Using this platform small businesses can create websites or blogs or intranet platforms.
  • Google Forms – Google Forms is a free platform available on the cloud for users to create online forms and surveys with multiple question types. Analyze results in real-time and from any device. Have a need to conduct a survey or collect feedback in a constructive way, use Google Forms. Gain advanced functionality within Google Workspace.
  • Freshchat – Freshchat is a modern messaging software from Freshworks that is built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. 
  1. Automated Billing Systems

Handling the money when it comes to Billing and invoicing should be seamless and accurate so that it provides a safe and secure transaction experience to your customers. Manual solutions can spell trouble for your business as your business scales and grows. Automated billing systems can help you avoid spending time on your business’ finances and dedicate this time to other areas. 

  • Freshsales (formerly Freshworks CRM) is a free CRM tool with a key difference—it’s an all-in-one package combining sales and marketing capabilities, chat, and an in-built phone. With Freshsales, you get to. Maintain details of your leads, customers, deals. Create marketing email journeys. Make calls from within the CRM.
  1. Customer Support

Keeping Customers satisfied with quality products and aftersales services is crucial to your business’ success. A CRM (customer relationship management) software can make this process easier and convenient with automation. A CRM software organizes your contact information and manages relations with potential and current clients, customers, and other contacts. 

  • Freshdesk Contact Center – Online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Track and manage incoming tickets from multiple channels into one single view · Support customers across various platforms like email, phone.
  1. IT Security 

As each year passes by businesses witness multiple security threats in the form of phishing, online fraud, and other advanced cyber threats. IT security software can combat these threats and keep your business’ crucial data, finance, and other areas of your company safe. In the lack of a dedicated SaaS security software, a potential security breach can cost your organization dear. 

  • Druva – The Druva Data Resiliency Cloud brings the simplicity, scalability, and security of the public cloud to enterprise data protection and management. As the industry’s first and only at-scale SaaS platform, it advances an organization’s cyber, data, and operational resilience without any hardware, software, or associated complexity. Customers can protect data and gain visibility into applications across multiple locations and clouds.

Business applications have matured and are available as SaaS applications on the Cloud for easy subscription and usage. However adopting these business applications need a systematic implementation and training inside the organization. Always take support from authorized and certified partners of these respective business applications.

Uniware Systems is a certified partner and authorized resellers of Google Workspace Partner, Microsoft Office 365 Partner and Freshdesk Partner in Chennai. Get a FREE Consultation Today.

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