Uniware Systems

FreshService Partner in Chennai

Simplify your IT Service Help Desk

Say Goodbye to clunky tools and expensive consultants

Simplify IT Service Delivery with Freshservice

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Get started in days

Implementation made effortless and quick. Get up and running in a matter of days.
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Easy to use, Intuitive UI

Designed keeping the user at the front and center. A user experience like never before.
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Enterprise Ready

Built to connect with your existing tools and systems. A platform that scales as you grow.

Freshservice capabilities

Powerful ticketing

Assign, prioritize and resolve tickets. Set and manage SLAs and escalations

ITIL - aligned

Use problem, change and release management to standardize service delivery

Asset Management

Use hardware, software asset management and CMDB to gain visibility into assets

Service Catalogue

Display service oerings in a shopping site-like template for ease of raising requests

Knowledge Management

Create a beautiful self-serve portal with FAQs, solution articles and community forums

Graphical workflow editor

Create workflows to automate repetitive tasks using simple drag and drop actions

App marketplace

Use APIs and SDKs to connect to your favorite apps and better manage your service desk

Team huddle

Start a conversation with your teammates from within a ticket for quick and ecient resolution

Enterprise Reporting

Generate custom reports to measure what matters and gain insights into your operations

The highest rated service desk solution

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Elevate your Sustomer Support

Delight your customers with real-time support across web, mobile and all platforms. Gain their confidence and maximize their life-time value.

Get in Touch with FRESHSERVICE Experts Today!